Questions

You photograph a chart, with the camera or from a screenshot already on your phone, and it reads it back to you: trend, bias, support and resistance, risk, patterns and indicators, plus notes on entry, exit and how long the idea should take. Nine sections, the same nine every time, so two reads are worth comparing.

Processing time varies with the chart and your connection. Once you confirm the crop, the AI analyses the image and builds your read. You don’t need to type a ticker, pick a timeframe or connect a broker account.

Anything with a price axis and candles or a line. Your broker app, a TradingView tab, a screenshot a friend sent you, a photo of somebody else’s screen. It reads the picture, so the source doesn’t matter. Just fit the whole chart in the frame with the price axis included, because that axis is where the levels come from.

Yes, because it never asks what the market is. A chart is a chart: candles, a price axis, a timeframe if one is printed. Levels come back written the way your axis writes them, whether that’s 1.0952 or 64,200.

It says so, and that’s the part most worth having. A chart can be range-bound, stuck mid-move, or simply too new to read anything from. A token with forty minutes of price on it looks exactly like a chart, and classical technical analysis happily names a trend and a target on it. You get a no trade verdict instead, with what would have to change.

One number out of 100, built from four measures of your closed trades: win rate, profit factor, loss control and payoff. It stays quiet until you have ten closed trades, and between ten and forty it says openly that the sample is still small. Linking a read to a trade earns you nothing. It scores your trading, not your use of the app.

Forty-seven reference terms, each written for the moment you actually run into one, and each carrying the thing it gets wrong as often as right. The RSI entry tells you it can sit above 70 for weeks in a strong trend. There are also chart puzzles that make you call the level yourself before showing you the answer.

No. ChartPeak is an educational tool, not an adviser. It describes what is on a chart and what a setup would look like, and it says exactly that on every screen that shows a read. It doesn’t know your account, your position size or your circumstances, and nothing it returns is a recommendation.

It’s a language model reading an image, and it can be wrong. It can misread a crowded chart, miss a level, or name a pattern that isn’t there. Treat a read as a second opinion to check your own against, never as the deciding vote. That’s why the disclaimer sits on every read instead of being buried in a settings screen.

No. There is no broker connection, no account sync and no CSV import. Every trade in your journal is one you typed in yourself, which is why the app calls them trades you logged rather than positions. If you want something that reconciles against a live account, this isn’t it.

No. ChartPeak reads pictures of charts. It has no connection to any exchange, broker or wallet, and no ability to move funds.

No. There is no price feed anywhere in the app. Everything you see is read off the image you gave it, in that chart’s own numbers.

On your phone. Your journal, your saved reads and your setup answers sit in a database inside the app. They don’t sync between devices and there is no cloud copy of them. Deleting the app deletes all of it, and nobody can restore it for you.

Yes. That one image goes through our server to a third-party AI provider to be read, and it’s the only picture that goes anywhere. Our server passes the result back to your phone and keeps neither the photo nor the result. Your journal, your trades and your answers don’t travel with it. Everything inside the crop frame is sent, though, so crop out anything private on the screen, like your account balance or positions, before you confirm.

Yes, once you’ve subscribed. You create one straight after the purchase, with an email and password, Google or Apple. It exists so the app can recognise you again after a reinstall and so scans can be counted per person. On our side it holds your name, your sign-in email and a daily scan counter. Nothing from your journal.

Open the Profile tab, tap your account, and choose Delete account. That removes the account on our servers and clears the local database with it. Removing the app from your phone deletes the local data too. Neither can be undone.

A subscription, weekly or yearly, billed through the App Store. The current price is shown in the store in your own currency before you buy anything. Both renew automatically; cancel any time and you keep access to the end of the period you paid for.

No. Every read costs us a call to a paid model, so there is no free tier and no free scan. The onboarding walks you through exactly what a read looks like before you are asked to pay, and the App Store shows you the price before you commit to anything.

Up to 60 a day per account, with a short-burst cap of 6 scans a minute. These are abuse controls, not a product tier. They sit well above what reading charts by hand looks like, and most people never get near them.

The app tells you which limit you hit and when it resets, and the rest of it keeps working: your journal, your saved reads and the Academy are untouched. The daily count resets at midnight UTC. You can’t buy past the cap, so there is nothing to upgrade to.

Through your Apple ID subscription settings, the same as any other App Store subscription. Your Profile tab links straight to that screen. Cancelling stops the next renewal and you keep access until the current period ends.

Refunds are handled by Apple, because Apple holds the payment. Request one at reportaproblem.apple.com and Apple decides under its own policy. We can’t issue or refuse an App Store refund ourselves. The refund policy page has the details.

It is on the way. ChartPeak is coming to the App Store for iPhone and to Google Play for Android. Neither listing is live yet, and the badges on this site become download links on the day each one is.

No to all three. ChartPeak is a chart-reading app, and its only official website is chartpeak.app. It is not a broker or a trading platform, it never takes deposits or holds money, and it never contacts anyone by phone, WhatsApp or Telegram to offer trading or investments. It is not affiliated with chartpeak.com or with any broker or trading platform using a similar name, such as Chartpeak Trade. If someone claiming to be ChartPeak asks you for money, it is not us.